1 - Installing and Configuring PC Components
Topic A: PC ComponentsTopic B: Common Connection InterfacesTopic C: Install Peripheral DevicesTopic D: Troubleshooting Methodology
2 - Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Topic A: Install and Configure Display DevicesTopic B: Troubleshoot Display DevicesTopic C: Install and Configure Multimedia Devices
3 - Installing, Configuring, and Troubleshooting Storage Devices
Topic A: Install System MemoryTopic B: Install and Configure Mass Storage DevicesTopic C: Install and Configure Removable StorageTopic D: Configure RAIDTopic E: Troubleshoot Storage Devices
4 - Installing, Configuring, and Troubleshooting Internal System Components
Topic A: Install and Upgrade CPUsTopic B: Configure and Update BIOS/UEFITopic C: Install Power SuppliesTopic D: Troubleshoot Internal System ComponentsTopic E: Configure a Custom PC
5 - Network Infrastructure Concepts
Topic A: Wired NetworksTopic B: Network Hardware DevicesTopic C: Wireless NetworksTopic D: Internet Connection TypesTopic E: Network Configuration ConceptsTopic F: Network Ports and Services
6 - Configuring and Troubleshooting Networks
Topic A: Configure Network Connection SettingsTopic B: Install and Configure SOHO NetworksTopic C: Configure SOHO Network SecurityTopic D: Configure Remote AccessTopic E: Troubleshoot Network ConnectionsTopic F: Install and Configure IoT Devices
7 - Implementing Client Virtualization and Cloud Computing
Topic A: Configure Client-Side VirtualizationTopic B: Cloud Computing Concepts
8 - Supporting and Troubleshooting Laptops
Topic A: Use Laptop FeaturesTopic B: Install and Configure Laptop HardwareTopic C: Troubleshoot Common Laptop Issue
9 - Supporting and Troubleshooting Mobile Devices
Topic A: Mobile Device TypesTopic B: Connect and Configure Mobile Device AccessoriesTopic C: Configure Mobile Device Network ConnectivityTopic D: Support Mobile Apps
10 - Installing, Configuring, and Troubleshooting Print Devices
Topic A: Maintain Laser PrintersTopic B: Maintain Inkjet PrintersTopic C: Maintain, Impact, Thermal, and 3D PrintersTopic D: Install and Configure PrintersTopic E: Troubleshoot Print Device IssuesTopic F: Install and Configure Imaging Devices
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.