Coaching and Mentoring

This workshop focuses on how to better coach your employees to higher performance.

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Learning Objectives

Coaching is a process of relationship building and setting goals. How well you coach is relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

 

Course Details

Course Outline

1 - Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • 2 - Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model
  • 3 - Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
  • 4 - Understanding the Realities
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
  • 5 - Developing Options
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • 6 - Wrapping it All Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
  • 7 - The Important of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
  • 8 - Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
  • 9 - Overcoming Roadblocks
  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress
  • 10 - Reaching the End
  • How to Know When You've Achieved Success
  • Transitioning the Coach
  • Wrapping it All Up
  • 11 - How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
  • 12 - Wrapping it Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans
  • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Coaching and Mentoring

    $395
    Course Length : 1 Day (8 Hours)
     

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